Specified Commercial Transactions Act
Last updated: February 2026
| Seller | Disclosed upon request without delay |
|---|---|
| Responsible Person | 池田 知樹 |
| Address | Disclosed upon request without delay |
| Phone | Disclosed upon request without delay |
| support@petoco.me | |
| Sales URL | https://petoco.me |
| Pricing | Plus: ¥480/mo (tax incl.) PRO: ¥980/mo (tax incl.) See the pricing page for plan details. |
| Additional Costs | None |
| Payment Method | Credit card (Visa, Mastercard, JCB, American Express, Diners Club) Payment is processed via Stripe, provided by Stripe Japan, Inc. |
| Payment Timing | Credit card payments are processed immediately upon subscription. Monthly plans auto-renew each month unless cancelled before the end of the billing period. |
| Service Delivery | Available immediately after payment. |
| Returns / Cancellation | No returns as this is a digital service. You may cancel paid plans at any time. Upon cancellation, access continues until the end of the current billing period. No prorated refunds are provided. If the service is unavailable due to a defect, please contact support@petoco.me. We will investigate and offer a refund or service extension as appropriate. |
| System Requirements | Latest versions of Google Chrome, Safari, Firefox, and Microsoft Edge. Some features may not work correctly outside the recommended environment. |